IN a major boost to the region’s digital transformation efforts, Digicel Group has announced an enhanced partnership with Symptai Consulting Limited, creating a unified force in delivering world-class technology, cybersecurity, and digital solutions to businesses across the Caribbean.

The announcement marks a significant milestone in Digicel’s continued investment in regional growth, building upon its initial stake in Symptai, acquired in December 2021. The partnership now fully integrates Symptai into the Digicel Business family, offering customers greater access to deep cybersecurity expertise and advanced ICT solutions tailored to businesses of all sizes.

Symptai, a trusted name in the tech advisory field for over 27 years, has built a reputation as a regional leader in cybersecurity, data privacy, anti-money laundering compliance, risk management, and digital transformation. Their extensive client base includes governments, banks, and enterprise-level businesses, positioning them as key players in safeguarding critical infrastructure and data across the Caribbean.
Liam Donnelly, Chief Business Officer at Digicel Group, hailed the move as a game-changer for the region’s digital ecosystem.

“This is a major step forward in strengthening Digicel’s capabilities in cybersecurity, data privacy, and digital transformation,” Donnelly said. “There’s a global shortage of cyber expertise, and in the Caribbean, with a population of just 45 million, the demand is even more acute. This partnership gives us a bigger talent pool and broader capabilities to meet that growing need.”
Echoing that sentiment, Symptai’s CEO, Marlon Cooper, noted that the partnership brings together the best of both worlds for businesses.

“Digicel has everything a business could want — the technology, the network, the consultants, and strategic partners, both locally and globally,” Cooper said. “Whether you’re a startup or a multinational enterprise, we now have the tools and talent to meet your needs at every stage of growth.”

With the full integration of Symptai into Digicel Business, customers will now benefit from a seamless, secure, and scalable technology offering, supported by Digicel’s robust network infrastructure and global partnerships, and Symptai’s specialised advisory services.

The companies reaffirmed their shared mission: to empower Caribbean businesses to thrive in the digital age by delivering innovative, secure, and scalable solutions.
This move further positions Digicel Business as the premier technology partner in Jamaica and across the wider Caribbean region.