LIAT passenger Antoinette McAllister said the airline should compensate her for her baggage and its contents, which were left in Barbados and were destroyed by the authorities there, who said it contained perishables (fish).The Guyanese passenger told this publication that she was returning to Guyana from Antigua when the plane stopped over in Barbados where her suitcase was left.
She related that on December when she arrived in Guyana following a lengthy delay, she learnt that her suitcase was not on the flight but was told that it would be here and that she would be notified.
The disgruntled passenger explained that her flight landed at the CJIA at 14:15 hrs on December 5 and she was given several telephone numbers to contact the airline in Guyana to get her luggage.
McAllister related that she kept calling and when she finally got through, she was told her suitcase was still not in Guyana.
In the suitcase, the woman said she had a dress with shoes among other things, which she had brought for her graduation, as well as things she bought for people.
The bag also contained three pieces of snapper, which were placed at the top of the suitcase which was not secured by a lock.
The disgruntled passenger said after a few days had elapsed, she was told by an official of the airline that her bag was destroyed in Barbados, because it contained perishables and it was contaminated.
McAllister said she would like to be fully compensated for the loss she has suffered, pointing out that she had to repay the people she had brought things for.
“I was told that because I am a Guyanese, I will not be compensated because the airline is headquartered in Antigua and her bag was destroyed in Barbados and she needs to contact that country to make a claim.”
When the Guyana Chronicle contacted the LIAT office here, an official said the bag never arrived in Guyana, but noted that the fish in the suitcase had decayed.