THE Guyana Post Office Corporation (GPOC) wishes to respond to the Kaieteur Newspaper’s June 26, 2013, letter that was published under the caption, ‘Thieving at the GPO’.

We take objection to the bold and misleading caption: “Thieving at the GPO”, in the letter without evidence of same being provided. We believe better editorial judgement should have prevailed.
The corporation would like to thank the writer for the opportunity to notify the general public that the GPOC investigates all complaints received from the general public. We have noted that the complainant indicates that the particular mails were breached and resealed. While the corporation is not in a habit of rescuing itself from its responsibilities, it is to be noted that certain mails identified by agencies, are sometimes subject to rigorous checks, prior to leaving Guyana, and this is particularly in the instances of sample checks for narcotics. This is out of the corporation’s remit and control.
The GPOC remains committed to service to all our customers and to the protection of the integrity of all mails entering our system.
The GPOC apologies to the writer and would be happy to meet with her, at her convenience, on any matter pertaining to her complaint and/or the postal services.