SCOTIABANK has been recognised as Guyana’s Bank of the Year 2024 by The Banker Magazine, a Financial Times publication, which is regarded as the industry standard for banking excellence.
According to a press release from Scotiabank, The Banker’s Bank of the Year Awards aim to recognise institutions that have grown while retaining a solid balance sheet, improved the quality of their service, invested in technology and considered their role within their local communities.
Country Manager of Scotiabank Guyana, Nafeeza Gaffoor, said: “This has certainly been an exciting year for us and our clients. We introduced new products, services and tools, delivering an improved banking experience for clients and supporting them with getting their banking done faster and more conveniently. I thank our clients for their dedication, confidence and trust and our employees for continuing to innovate while maintaining a client centric mind set.”
Notable highlights from this recognition include the launch of the new Scotia Caribbean app, which has biometric sign-in and a redesigned user experience, making secure mobile banking more accessible to clients 24 hours a day, seven days a week.
It also encompasses the upgraded Scotia OnLine Banking platform, which now includes one-time password protection and expanded bill payment options to include local utilities and mobile money providers such as Mobile Money Guyana, GPL, GWI and Digicel.
Also included in the notable highlights was, the introduction of the bank’s proprietary application technology, which enables clients to accept and process payments through self-check and kiosk services, providing them with seamless, self-sufficient technology.
“Scotiabank is the only bank locally to have invested in its proprietary digital application,” the bank said.
The Banker Magazine is the world’s longest running international banking magazine, recognised as a leading source of information on finance and investment around the globe. This year, Scotiabank was also named the Bank of the Year 2024 in Bahamas, Barbados Canada, Trinidad & Tobago and Turks & Caicos.