THE Massy Group, one of the largest business conglomerates in the Caribbean, on Friday opened a $68M Massy Stores Mini supermarket at Montrose, East Coast Demerara (ECD).

The decision to open the mini supermarket comes as a way to connect customers with easier access to the wide range of services offered by the company’s stores locally. Additionally, the facility is expected to not just allow easier access to customers, but will also serve to provide employment to 13 persons.

Christian Bobb-Semple, a Massy Group executive, who has responsibility for the Massy Mini, noted that the opening of the store is in keeping with the group’s commitment to providing Guyanese with unique customer-friendly shopping options with comfort and access in mind. He explained that the store will serve as an accessible and affordable medium of shopping for all Guyanese, especially those on the East Coast of Demerara.

“We truly believe Guyanese deserve better options, couples [sic] with a focus on enhanced shopping experience and that is what we are making accessible. So, while we are targeting all customers, our initial circle of influence will touch from Plaisance in the west to Mon Repos in the east. Our goal in outfitting the store is that everyone regardless of income bracket must be able to come and get what they need, we will guarantee freeness, we will guarantee quality,” said Bobb-Semple.

Massy started its operations in Guyana just over 50 years ago and since then, the conglomerate has grown and is participating in industries such as information technology, automotive, gas products, industrial equipment, financial services and distribution and retail. Massy Stores Mini is the third store from the Massy chain that has been established in Guyana.
General Manager Robert Singh noted that with a total of 48 locations across the Caribbean, the Massy chain is credited with having transformed the retail supermarket space and sets the benchmark for customer service, accessibility and quality.

He noted that similar quality service is expected to be upheld at Massy Stores Mini, noting that the company’s core values will be upheld. Singh further noted that the Massy Group is committed to the protection and consideration of both its employees and its customers.

“Throughout the COVID-19 pandemic, our stores have invested in and implemented a number of protocols which reinforce that safety is our number one priority. A workforce of over 100 Guyanese focusing on delivering exemplary customer service and creating centres of excellence across our operations,” Singh stated.

Further, Singh noted that the company has always worked to ensure it provided innovative in-store value-added services which include on-site pharmacies, which are staffed by qualified pharmacists; as well as money transfer and bill payment services, namely Money Gram and SurePay, to allow customers the opportunity to maximise their visits to any Massy facility.

Massy Stores Mini brings the total Massy Group Guyana stores to three, which include the “Massy Stores Mega” in the MovieTowne compound at Turkeyen, and the Massy supermarket at Providence on the East Bank of Demerara.