DIGICEL customers now have a new outlet from which to shop, and it’s conveniently located at the City Mall on Regent Street.

Located on the ground floor of the building, the store, which was opened to business on Monday, boasts well-trained staff to facilitate whatever communication request customers may have.

Called the ‘Digicel Experience’ store, the new outlet features a new design concept in the brand’s retail stores and, as CEO Gregory Dean proudly noted, “We are happy to have started the deployment of the new design in Guyana.
“We have introduced in this new concept of our experience stores ‘Smart Serve’, which is an intelligent digital queue and customer flow management system.
“This will significantly reduce wait times, provide a flexible shopping experience, and greatly increase the quality of service we are able to deliver.

“In addition, it will also provide us with intelligence on customer requests, service times and staff performance so that we can monitor and improving processes.”

Cutting the symbolic ribbon to officially open the store was store proprietor, Richard Singh; Retail Manager, Richard Das; Head of Marketing, Jacqueline James; and Kenson Garraway, the outlet’s first lucky customer who won himself a Samsung Note 8.