Fly Jamaica opens second ticketing office in NY
Guyana’s Consul General to New York, Barbara Atherly, cuts the ribbon with Fly Jamaica's Marketing Director, Kayla Reece, to open the company's Brooklyn office
Guyana’s Consul General to New York, Barbara Atherly, cuts the ribbon with Fly Jamaica's Marketing Director, Kayla Reece, to open the company's Brooklyn office

WITH the desire to continue excellent service, Guyanese-owned airline Fly Jamaica Airways has officially opened its second ticketing office to meet a wider section of passengers residing in the New York area.

Chief Executive Officer, Captain Paul Ronald Reece; his wife, Managing Director, Roxanne Reece; and their daughter, Kayla Reece, who is marketing manager, opened the 1397 Nostrand Avenue Brooklyn New York 11226 office on Thursday.

Guyana’s Consular General to New York, Barbara Atherly, helped cut the ribbon at the event attended by Vice-Consul to Jamaica, Younna Bailey Magalhaes, other officials and a number of specially invited guests and well-wishers.

In his keynote address, Captain Reece told the gathering that the opening of the Brooklyn office was not only to improve access of the airline’s service to customers, but to also use the opportunity to promote its destinations.

Reece said the expansion is an important step to help the airline broaden its horizons in terms of providing good service to the travelling public.

He said Guyana and Jamaica both have a number of activities worth being promoted, so the airline is merely spreading the word.

“What we are hoping to do through our marketing team… is to highlight those events on our website…,” the CEO said, pointing out that the airline has been playing its part in events that promote countries it operates.

Another upcoming occasion which he hinted to is a culinary event to be held in Guyana and Jamaica to promote the unique cultures of both countries.

Consular General Atherly congratulated the Fly Jamaica team on their expansion, but was most grateful for the great service the company has now expanded to the Brooklyn area.

Atherly, who is responsible for Guyanese affairs in New York, said Fly Jamaica would normally invest in the community, describing the airline’s social corporate responsibility record as “impressive”.

MORE PEOPLE
She said the company’s initiative is a great opportunity for their service to reach more people.

“I see this initiative as one to form stronger bonds, between Guyana and Jamaica.”

In terms of tourism, Atherly said the service provided by the airline and the promotion of the countries they serve, allows more persons to showcase their talents when tourists visit.

“It is an opportunity for those persons who are very innovative, in terms of packaging tourism in such a way that it will encourage persons to go both to Jamaica and Guyana.”

She said she looks forward to the contributions of the new office on a larger-scale as a tourism venture.

Atherly wished the airline rich rewards and urged them to continue the good work in giving back to the Guyanese, New York and Jamaican public.

A section of the gathering at the opening of the new Fly Jamaica office

Jamaica’s vice consul also wished Fly Jamaica well and commended them for the continued partnership that they have promoted between Guyanese and Jamaicans through the use of the company’s service.

Magalhaes noted the wonderful things that the company is doing in Jamaica while thanking them for the service to the Jamaican population in moving them back and forth between New York and their homeland.

In a side interview, Roxanne told Guyana Chronicle that the Brooklyn office was opened for the sole purpose of serving their customers in that area.

She said passengers were complaining bitterly about having to go all the way to their Queens, Rockaway office to purchase a plane ticket and the company heard the calls for a closer location.

Although the Fly Jamaica has its online booking service, Reece was understanding of the fact that passengers may prefer that human contact when purchasing their tickets and saw the responsibility to ensure customers’ comfort and convenience.

“We believe in having offices in the community where our people come from,” Reece declared. She said it is closer to their homes and cheaper for them to access.

Fly Jamaica Airways, a fairly young company was formed in 2011 and has already made headways in the Guyanese and Jamaican markets.

It is known for great customer service and has become a force to reckon with against other established airlines.

 

SHARE THIS ARTICLE :
Facebook
Twitter
WhatsApp

Leave a Comment

Your email address will not be published. Required fields are marked *

All our printed editions are available online
emblem3
Subscribe to the Guyana Chronicle.
Sign up to receive news and updates.
We respect your privacy.