Dear Editor,

ON MARCH 03, 2016, I went to the Mackenzie Hospital in Linden, after returning to Guyana, to have a surgery done here on the recommendation of my sister. The treatment I received from the moment I stepped into the Mackenzie Hospital was excellent in every respect, and I have to give credit where it is due.

The entire staff at the Mackenzie Hospital was concerned about my wellbeing, and it showed not only during the check-in process, but while I was waiting in the emergency walk-in room.

Understanding my pain, the doctor who was on duty on the morning of Thursday, March 03, 2016 took the appropriate measures to ease my pain, and proceeded with the necessary test to determine my condition.

Two days later, my surgery was done. The doctors, nurses and staff were very professional, respectful, kind, caring, and appeared calm and efficient; and I am very impressed with the services and treatment rendered to me. They are a perfect example of excellent organisation and teamwork. I cannot applaud them highly enough.

I must say that the entire staff at the Mackenzie Hospital have set the bar very high in terms of dispensing medical care, and I would like to see this type of first class nursing care that was provided to me at the Mackenzie Hospital be done at every hospital throughout this country. In doing this, we can save lives.

In closing, I take this opportunity to say special thanks to the surgical team; the head of the male ward; Sister Cheryl Williams; and all the wonderful nurses, doctors, family and friends that treated me while I was in the Mackenzie Hospital.

Yours faithfully,
RAYVONNE P. BOURNE