Ticket-holders for rained-out game can exchange tickets for today’s game … But ruling goes against policy

THE ORGANISERS of the Hero Caribbean Premier League are offering ticket-holders of the rained-out Amazon Warriors/Tallawahs match a free pass for today’s Guyana versus St Lucia Zouks match at the Guyana National Stadium. Torrential rains forced the Guyana Amazon versus Jamaica Tallawahs clash on Wednesday July 15 to be abandoned and now, scores of Guyanese are questioning if they are entitled to a refund from the CPL.
According to a release from the CPL, ticket-holders for Wednesday’s game can obtain tickets for today’s match by presenting their ticket stubs, which will have their names on them, and a form of identification (Passport or National Identification Card) to the Ticket Office only at the Guyana National Stadium, between 08:00hrs and 15:00hrs on Friday.
But it seems like the CPL is going against its own policy which caters to those who just might want a refund. If they are to listen to the Ministry of Agriculture’s Hydrometeorological Service (Hydromet), that stated Guyana could expect heavy rains over the next four days.
According to the CPL Limited’s refund policy, if a day’s play is limited as a result of rain or other act beyond the control of CPL Limited, CPL Limited will refund the face value of tickets purchased should five overs or less is bowled; 100% of the ticket cost will be refunded.
It continued, if in excess of five overs, but not less than 10 overs bowled, patrons are entitled to a 50% refund but, should more than 10 overs are bowed, no refund will be given if requested.
However, no refund will be given for a match that is completed early in the normal course of play; or where a reserve day for play has been allocated or a match is rescheduled and this ticket is valid for such reserve day or rescheduled game.
To receive a refund, the retained portion of the ticket stub must be presented and surrendered to a ticket office authorised by CPL Limited within ten working days after the completion of the game for which the refund is being sought.
The CPL in a release yesterday said that persons who purchased tickets for the Grass Mound and do not have their stubs can obtain Grass Mound tickets for today’s game by presenting their Passport or National Identification Card, also only at the Stadium’s Ticket Office, Providence.
The Ticket Office has a record of all those who purchased tickets, and hence will be able to verify this and only persons who purchased tickets at the authorised ticketing outlets will be eligible for this exchange programme, and ticket-holders must appear in person.

Complimentary tickets, however, will not be exchanged.

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