THE Guyana Water Incorporated (GWI) continues to experience technical difficulties at its Covent Garden Water Treatment Plant, East Bank Demerara.   According to a statement from the company, the difficulties commenced early last week and have affected several communities on the East Bank. The affected areas include:

Bagotstown
Nandy Park
Republic Park
Herstelling
Sections of Great Diamond
Little Diamond
Prospect
Covent Garden
Farm
Providence
Peter’s Hall
Eccles (Old Road)

GWI added that neighbouring communities may also experience reductions in levels of service and that GWI Technical Services teams have been working extended hours to restore normal service.
The company gave the assurance that it is executing a plan to divert water from the Providence distribution system, in order to provide service to the affected areas. This will however not affect customers currently served by the Providence facility.

The company has apologised for the inconvenience being experienced and continues to ask for the patience of all customers affected by the service disruption. Finally, GWI gave the assurance that Technical Services teams are working swiftly to restore normal service.

For updates, affected customers can call GWI’s Customer Services Call Centre on 227-8701, 227-8703 or 227-8704; e-mail customercallcentre@gwi.gy, pro@gwi.gy or visit www.gwiguyana.com. Updated information is also available via the company’s Facebook page: www.facebook.com/everydropcountsgy Customers are also encouraged to contact GWI’s Public Relations Department via Blackberry Messenger Pin # 24E87C3D.