COPA honoured for on-time performance,flight completion

COPA Airlines, a member of the leading global airline network Star Alliance, has been honoured for 11 consecutive months as the top carrier for on-time performance and flight completion in the Latin American aviation industry by FlightStats. This makes Copa Airlines the best choice when it comes to punctually connecting its 70 destinations in 30 countries during the holiday season.

FlightStats is a company recognised globally for its serious data- collecting and thorough validation processes in measuring punctuality among international airlines.
In November 2014, the airline closed its operations with 99.78% completed flights and 89.20% flights arriving on time. These figures make it the top carrier in on-time performance and flight completion for 11 consecutive months in Latin America and also place Copa as one of the best performing airlines worldwide.
This performance has been maintained year round and thanks was awarded to the hard- working staff, both in the air and on the ground, who have enabled customer service in regional and global levels.
It should also be noted that with its Colombia-based operations, Copa Airlines Colombia ranked first in the month of November, with 99.75 % completed flights and an 89.76 % on-time performance. The airline took the lead against eight of its competitors in the Latin American, local and regional markets.
Pedro Heilbron, CEO of Copa Airlines stressed the importance of producing positive results, especially during the end-of-year holiday season. “This conclusively demonstrates Copa Airlines’ commitment to our passengers and our operating services. We do it better every time to win our customers’ trust when it comes to planning trips,” he said.
As it relates to the importance of being on time to destinations especially at Christmas time, Heilbron adds, “We’re proud to be able to connect all our passengers to their destinations on time. It is especially important during this time of the year, when most of our passengers want to reach their destinations on time to celebrate the holidays.”
Over the past five years, FlightStats has become, historically, the supplier of data for this service because of its leadership in the collection and distribution of on-time data, facilitating overall complete, accurate, and timely information. The company has the best underlying data of the global airline industry.
Copa Airlines and Copa Airlines Colombia, subsidiaries of Copa Holdings, are leading Latin American providers of passenger and cargo services. The airlines currently offer service to 69 destinations in 30 countries in North, Central and South America and the Caribbean. During Copa Airlines’ more than 65 years of uninterrupted operations, it has transformed the Hub of the Americas in Panama into the leading hub on the continent. For more information, visit www.copa.com.

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