WE as concerned residents of Enmore are extremely dissatisfied with the behaviour portrayed by a probation officer stationed in our community who is responsible for the pension and public assistance distribution. When senior citizens or disabled persons visit the office to seek the service of the said probation officer, instead of being treated politely and with respect, they are met with harsh disrespect and a rather animalistic behaviour.
On several occasions she manhandled those persons who seek her assistance. Many times she would arrive late at monthly Board meetings and turn down several people by saying that she could only tend to twenty five persons. Despite pleas from the people who had to expend money for travelling, she still sends the others home.
As a result of her atrocious behaviour that led to residents’ dissatisfaction, numerous letters have been sent to the Minister of Human Services and other relevant authorities. However, to date no action has been taken.
The period for 2015 pension distribution has started and residents have to return to face the same terrible, disrespectful and often hurtful behaviour of the said officer.
In providing a service as a government worker one must do so with respect for the job, act responsibly and to some extent, selflessly. If residents cannot get some sort of satisfaction when they visit the probation/social security officer then to whom will they go? In this regard we hope for change and voice our concern.
CONCERNED RESIDENTS