–offer good until next month-end

THE Guyana Water Inc. (GWI) is offering free reconnection with no penalties for tampering until November 29 in its ‘Free Pass’ campaign which is targeting 10,000 domestic customers.During a press conference yesterday at GWI headquarters, Vlissengen Road and Church Street, Georgetown, Customer Services Manager Jeannette Thomas said the water company is offering huge incentives before the massive countrywide disconnection for non-payment.

‘GWI FREE PASS’
Thomas announced that, starting today, domestic customers who were disconnected can apply at any GWI commercial office for a ‘GWI Free Pass’ which entitles them to a reconnected service without paying the usual $6,000 reconnection fee.
She added that the ‘GWI Free Pass’ is also for domestic customers whose service connections were entirely removed for large debt and customers who would be required to pay $25,000 for reconnecting their service will also receive exemptions under the ‘GWI Free Pass’ programme.
Thomas said that in addition, customers whose entire service was removed for tampering can save $10,000 with the ‘GWI Free Pass’ for the replacement of their water service.

END-OF-YEAR DISCONNECTION
She explained that to benefit from the limited time offer, customers must visit a GWI commercial office and apply since the ‘GWI Free Pass’ promotion ends November 29 and the programme is being launched prior to the company’s annual large scale countrywide disconnection campaign which commences on December 1.
Thomas told the press that the campaign is geared towards providing disconnected customers with the opportunity to pay all outstanding arrears without the burden of reconnection or tampering fees.
She pointed out that the goal of the ‘GWI Free Pass’ is to provide customers with a chance to settle all arrears before they begin their end-of-year countrywide disconnection campaign.
Thomas said, “We urge all disconnected customers and those with illegal connections to apply for the ‘GWI Free Pass’ and avoid paying additional money in penalty fees.”
She explained that after November 29 all penalties will be in effect and most disconnected customers will find it difficult to pay all arrears plus penalty fees which can be as high as $25,000.
Thomas said, “We are urging every disconnected customer to apply for a ‘GWI Free pass’ while it is still available.”
She noted that following the ‘GWI Free Pass’ promotion, the company will embark on a heightened countrywide disconnection campaign which will employ the use of enforcement teams.
The GWI Customer Services Manager said, “It is vital that persons with illegal services apply for the ‘GWI Free Pass’, noting that the enforcement teams will be policing communities from December 1 to remove all illegal services as well as those services which were illegally reconnected. “This is a chance for these customers to regularise their GWI service with zero penalty payments required.”

(By Michel Outridge)