GWI teams working around the clock to provide relief
THE Guyana Water Incorporated (GWI), the nation’s supplier of water and sanitation services, yesterday responded to statements published in last Tuesday’s edition of the Stabroek News in the article “Bareroot to get water by next Monday – GWI”.

GWI, in a statement, said it would like to, firstly, express gratitude for the publication of the article which presented facts about the intervention the Company is undertaking to restore regular water supply to customers of Bareroot.

“However, we wish to address the statements made regarding the water supply problems encountered by customers of Plaisance and Vryheid’s Lust.”

Alluding to an earlier press release dated Monday September 14, GWI said it has implemented a comprehensive programme to provide relief to all customers who are without water supply.

All areas currently experiencing disruptions have been identified, including Vryheid’s Lust and Plaisance, the water company stated.

It said interventions are in process for both areas. Customers of Plaisance, Sparendaam and Ogle are currently experiencing disruptions to their water supply resulting from the prevalence of power supply challenges affecting GWI’s production site at Sparendaam.

The Company has partnered with the Guyana Power and Light Company (GPL) in the interest of regularising power supply, not only to its Sparendaam pump station, but to a number of similarly affected locations along the coast.

“We take this opportunity to thank our valued customers for their continued patience and tolerance and assure consumers that normal service delivery will resume once power supply to our affected production sites has been regularised,” GWI said.

“To provide the community of Vryheid’s Lust with improved water pressure, the Company is in the process of re-commissioning a well within the area,” it added.

Currently, customers of Vryheid’s Lust are served by the Better Hope Plant. However, due to a significant surge in demand, there has been a decrease in the level of service. With the re-commissioning of the well, GWI said customers will experience an improvement in service.

GWI is also urging all customers to contact GWI’s divisional offices or the Company’s Customer Call Centre on 227-8701 for information regarding affected areas.
In the interest of providing customers with accurate and beneficial information, GWI said it continues to welcome the partnership and cooperation of the local media.