A STATEMENT released by the United States (US) embassy yesterday has advised the general public that the Bureau of Consular Affairs in the US continues to experience technical problems with their visa systems, globally. 

However, efforts are being made “around the clock” to resolve the issue with the assistance of more than 100 computer experts, sourced from both the private and public sectors across the US.
The embassy revealed that the problems stemmed from a hardware failure in a State Department facility in the United States on Tuesday, June 9. “That failure is preventing the Department from processing and transmitting biometric data checks at visa-issuing embassies and consulates,” the statement added.
As a result, they noted that efforts cannot be made to bypass the legal requirements to screen visa applicants before they are issued visas for travel. Each visa decision is a national security decision, the embassy said, adding that they take seriously, their obligation to protect the United States.
Furthermore, it was revealed that there is no expectation that the system will be online before next week. As such, applicants who were requested to uplift their visas today (June 19) and Monday, June 22, should “not to come to the embassy” to get their passports. “We cannot print visas at this time,” the statement noted.
To this end, the embassy committed to proving additional guidance on “pick-up times” when systems are back online.
Applicants were also encouraged to check the Consular section’s Facebook page for updated information as it becomes available: https://www.facebook.com/pages/Consular-Section-US-Embassy-Georgetown/140095222235
“We regret the inconvenience to travellers and recognise that this is causing hardship to those waiting for visas, and in some cases, their family members or employers in the United States. We will continue to post regular updates on our website, travel.state.gov.” the statement concluded.