ONE Communications has implemented ClearSky’s Total Traffic Manager (TTM) to boost data-traffic flows and improve customers satisfaction.
According to a press release, ClearSky’s TTM service empowers mobile network operators to monitor and manage mobile data traffic in real time, resulting in improved network capacity and customer satisfaction.
“By identifying traffic types and tracking available capacity across the network. TTM can make both scheduled and immediate adjustments to the throughput of various services, including video, web browsing, and streaming music. TTM ensures that priority is given to the most critical data streams and that the network remains within optimal limits,” One Communications said.
Through the deployment of TTM, One Communications achieved a 10 percent to 20 percent overall improvement by intelligently optimising video and background services for other real time applications, without compromising customer experience.
Chief Operating Officer – Mobile, at One Communications, Randall Hewitt, said: “Our ever-growing base of customers’ appetite for data continues to grow, and we are committed to meeting that demand with smart, customer-centric solutions. ClearSky’s TTM allows us to optimise our existing data network’s capacity, while prioritising customers by creating data plans that cater to their evolving data needs.
“We identified early on that One Communications was experiencing cell-site congestion,” said Ron Willett, Vice President and General Manager at ClearSky Technologies.
He added: “In the Caribbean, due to topography and other constraints, carriers often need to optimise and expand their networks to handle increased demand. One Communications has a strong reputation for excellence and subscriber focus, which was evident throughout our collaboration. We will continue to monitor the network and remain proactive in addressing evolving demand areas.”