with beneficiary registry training

THE Ministry of Human Services and Social Security has taken a significant step toward digital transformation with the introduction of the “Beneficiary Registry-Document Management System” training.
This initiative is part of efforts to transition Programme Three (3) operations to a fully digital platform, enhancing efficiency and service delivery.
The training, conducted on Wednesday, equipped officers with advanced digital tools aimed at improving case management and accountability. Managers and supervisors from the Childcare and Protection Agency (CPA), a key component of Programme Three (3), participated in the intensive session held at the Palms Geriatric Centre’s boardroom.

The programme is designed to streamline workflows, improve operational efficiency, and cultivate a digitally proficient workforce capable of adapting to modern technological advancements. By implementing the Beneficiary Registry-Document Management System, the ministry seeks to modernise its processes, ensuring more effective and responsive service to the community.

The transition to digital case management underscores the ministry’s commitment to leveraging technology for improved public service, positioning Guyana’s social security framework at the forefront of innovation and efficiency.