MASSY Gas Products (Guyana) Ltd., formerly DOCOL, in a statement on Saturday, urged customers to conduct regulator checks of their gas bottle cylinders, regulators, and hoses, emphasising that it is vital to replace old or damaged accessories with approved equipment and follow the safety guidelines provided by gas suppliers.

The company noted that they have been filling LPG cylinders for nearly 80 years. “As an ISO-certified company, producing high-quality products and ensuring customer safety are our highest priorities,” the company noted.
The statement further noted that in order to ensure safety and quality, MASSY Gas Products “employs a robust system of automatic leak detection equipment, complemented by multiple manual checks. These rigorous protocols ensure that our products meet the highest standards of safety and reliability.”

Referencing the recent incident in Tuschen, East Bank Essequibo, where a customer reported that while baking during the holidays her gas bottle burst into flames. According to the woman, she dosed it with water and then sought help after which the fire was eventually extinguished.

However, the company said that the MASSY Gas Response Team conducted an inspection of the gas cylinder, accessories, cooking equipment, and the conditions under which cooking was taking place.
“While the team has yet to make a final determination regarding the cause, several observations were made. The gas cylinder remained intact, retaining more than 50% of the LPG (cooking gas). However, the regulator and connecting hose were found to be burnt, and the regulator was reported to be over 15 years old.”

As such, they urged, “customers using LPG are strongly encouraged to conduct regular checks on their cylinders, regulators, and hoses. It is vital to replace old or damaged accessories with approved equipment and follow the safety guidelines provided by their gas supplier.”
To further promote safety, MASSY Gas Products has also launched a social media campaign aimed at raising awareness about the safe use of cooking gas as according to them awareness and adherence to safety practices are critical in preventing incidents and ensuring customer safety.
For further assistance, consumers can also contact Massy Gas Products at 233-2728 or the hotline 600-0839.