–GPHC CEO says

CHIEF Executive Officer (CEO) of the Georgetown Public Hospital Corporation (GPHC) Robbie Rambarran has said that the staff at the institution have been working tirelessly to improve service and care delivery.

Rambarran made these remarks during a press conference last week, where he spoke about the ongoing work to deliver better services to the people of the country.

While making remarks, he indicated that the hospital has one of the fastest “door-to- doctor” times in the region. This indicates the time that it takes for patients to enter the door to see a doctor at the facility.

However, he noted that on a daily basis at the hospital, there are many cases where persons come but their case is not classified as an emergency.

“There are many cases that come to the hospital and are not urgent and obviously the waiting time will be a bit longer than those who are urgent and require immediate care,” he said.

Rambarran added that many people do not like that, and believe that it should be on a first-come, first-serve basis. He pointed out that this is not the way an emergency room operates.

He added that there is an influx of patients on a daily basis as many persons bypass all other hospitals and health institutions, ending up at the GPHC.

As such, Rambarran said that this overwhelms the hospital’s emergency room, as they service about 200 patients per day. With this, he added that there is an 18-bed capacity and if those beds are all occupied, there are recliners in the department where patients are also treated.

“If those are all occupied, it will surely slow up the processing of patients coming into the emergency room… This is what the reality is, we have over a million encounters a year,” he added.
Further to this, he indicated that many persons have seen the improvement in service and care delivery at the country’s main referral hospital. He emphasised that the staff and administration are working tirelessly to ensure that these improvements continue.