MACORP has unveiled its latest customer service enhancement, the MACORP Parts Cat.Com (PCC) booth, as part of its ‘MORE in 2024’ campaign.
This initiative underscores MACORP’s commitment to improving the online shopping experience for its customers.
Located at MACORP’s Providence head office, the PCC booth operates from 08:00 hours to 16:30 hours, providing registration and extensive support for customers accessing its online parts store: https://parts.cat.com/en/catcorp.
Felix Rojas, Parts Manager, emphasised the company’s dedication to customer convenience and efficiency through technology.
“We value our customers and aim to deliver convenience and efficiency using technology through our online shop, where they can buy parts online 24/7 from anywhere and also enjoy great savings,” Rojas said.
MACORP’s e-commerce site features a wide range of parts, and the company encourages customers to use the digital platform to request replacement parts at discounted prices, offering a convenient shopping experience.
The company is optimistic that more customers will embrace the digital shopping experience as it continues to make the portal more user-friendly.