TWO customer service employees attached to Guyana Water Incorporated (GWI) in Region Six (East Berbice/Corentyne) were, on separate occasions, assaulted by customers while conducting meter-reading exercises.
On Monday, February 10, 2020, a customer services field staff attached to GWI’s Chesney office was subjected to what appeared to be a politically-motivated physical assault. The staff, at the time, was clad in a green jacket, which she frequently wears, and which was provided to her as an athlete who represented the region at sporting events.
Upon arrival at a customer’s premises in the village of Toopoo, Albion, Corentyne, she called out and was greeted by a male figure, who secured his dog and gave the field staff access to the premises. However, while conducting her duties, a second male appeared, hurling profanities and stating that he doesn’t want any APNU+AFC people in his yard.
The male then cradled the GWI staff by the breasts and pushed her out of the yard. Following this, the employee was instructed to make a police report and visited the Albion Police Station. The matter was transferred to the Whim Police station, since that station facilitates sexual offence matters.
The official report was filed with the sexual offences department at the police station and GWI awaits further action on the part of the police. In a separate incident, a customer services field staff was on Wednesday, February 12, 2020 physically assaulted by a customer while conducting meter reading in the village of Maida in the Corentyne.
The customer prevented the GWI field staff from opening the meter box by placing her feet thereon. Following this, she pushed the staff and his cellular phone was thrown to the ground. A report has been filed at the Whim Police Station.