…unanswered 911 calls being investigated

POLICE will be investigating the issue of unanswered 911 calls during the wee hours of Friday morning in the aftermath of a robbery committed on advertising and communications consultant, Troy Alex Graham, and his family, by bandits at their South Ruimveldt, Georgetown home.

The bandits carted off jewellery, electronic items and an undisclosed sum of cash, while the family was asleep. Reports indicate that Graham’s wife was awakened in the wee hours of Friday morning in her room after noticing a bandit searching through items in their room.

After all family members were alerted about the fleeing bandit, the family tried contacting the police through the 911 hotline, but the number went unanswered.
With all of their electronic devices stolen, Graham managed to secure an old laptop where he made Facebook post about the robbery which led persons to contact the police who then called him.

“My family was just robbed at home. Someone broke into our house and stole all of our valuables while we slept. We are unable to reach the police on 911 and we have been calling for more than an hour,” the Facebook post read.

Police said that the bandits entered the home after construction workers left a ladder in the yard, which the robbers used to gain access to a window.