Unsatisfactory services by RK’s Security and ineffective policing by Alberttown police

Dear Editor
THE situational irony with RK’s lamenting over a lost contract has once again proven to be one that is very rewarding and at its most appropriate time.

Indeed, the quality of services offered by RK’s Security is unsatisfactory and below the required standard, leaving much to be desired and it is rather unfortunate for a security service that has been established for 35 years. I was employed by the said company as a Visiting Inspector working the 9-5 shift. Upon my assumption of duty, I had been singing to my colleagues to let us lift the standard we provide and emphasised that there are many other security services around in Guyana, but what would make RK’s different is the customer service. To my dismay they all turned a blind eye while the services remained sloppy.

Personally, I firmly believe that RK’s security is unable to protect or secure anyone or his/her property. Unfortunately, I experienced this resounding fact on the 4th August, 2017. On this said date, I arrived at work and parked my motorcycle approximately 5-10 inches from the main gate in front of RK’s main office on Regent Street, locked it and went inside. As it was a bit early, I decided to give my junior ranks ample time to arrive at their various locations, so I did my routine — peruse the occurrence book, checked the timesheet to see the locations I had to cover and sign in my time. After this was done, the time was still pretty early, so I sat inside near a window and rested my head.
Upon opening my eyes, I observed the watch commander (person in charge of night duties) and a security guard (person monitoring the gate and vehicles) looking at me and smiling. To this I said to myself, “ok?” and paid no mind and continued to rest my head. As the time drew near for me to visit the various locations, I collected a radio and proceeded towards the gate, followed by the watch commander and we passed the security guard lying at the gate on a bench. Immediately, I observed that my motorcycle was not in the position where I parked and felt rather strange, so I went towards both corners of the street looking for my CH 5913. As it was nowhere in sight, I enquired of the watch commander thinking that it was a prank, but my query yielded no positive response.
I waited for transportation and then made a report at Alberttown Police Station. Upon returning to Office I enquired from the Watch Commander if he told the Operations Manager what had transpired of which he called in my presence and was rudely told, “this is wha you callin me fa? All you ga do is put it in de book and when I come in de morning I will see it.” As surprised as I was I smiled in disgust.

As time progressed and days passed, no one knew nor said anything positive, but rather carried out their routine operations while I remained helpless. The funny part of this unbelievable event is that my motorcycle was parked very closely to another inspector’s motorcycle and mine alone disappeared unceremoniously without any documentation. Mine contained my cellphones (Iphone and Blu) my bank Cards, NIS Card, ID card and other documents, including money and other bike papers.
As I followed up with the police on the 7th August (two days after) I had to give another statement and then visit the scene. Upon visiting the location, we were pushed around and offered minimum assistance. The security cameras on the building suddenly stopped working, same as those nearby and no one knew anything about the matter. Given that, I am still puzzled as the general manager and other senior staff insisted to me that I park my motorcycle and didn’t lock the handle and leaves me to wonder if they saw on the security camera that it was not locked, because they were not there at the scene at the said time. Additionally, I was told that I did not park on their premises due to the fact that my bike was a few inches off, yet the said security guard monitoring the gate has to monitor the company’s vehicle that is parked at a lantern post some distance farther away. These strange utterances led me to believe that it was an inside job.

Dear editor, Should I climb on a table or perhaps a rooftop to get some assistance? The days that followed I followed up with the police trying for them to get statements from those suspicious, but yielded no assistance. To date, 12th September, no one has been asked to provide a statement and I am still sitting here like Oh my Gosh! I have visited the office, written letters and even called the inspector at Alberttown Police Station Commander’s Office and even Eve Leary, but apparently we are living in a ‘drag-foot’ society where nothing can change. I believe that the police at Alberttown station are incompetent and cannot function effectively because there is so much that can be done, yet no action was taken more so, this is a small matter.
I do believe that it is time for the police (especially those at Alberttown Station) to take positive interest in their work so as to maintain safety and a sense of normalcy in this society. I am very much open to all the assistance that I can garner. All I’m asking for is that the police compile and complete their report so that my insurance can reimburse me some funds due to the fact that my motorcycle was under full coverage.
Regards
Marlon Joseph

 

 

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