I WOULD like to say thanks to the Doctors, Nurses, Attendants and Cleaners working at the Georgetown Public Hospital Corporation (GPHC).The GPHC has come a long way compared to my last visit there in 2010. From the time my family and I arrived with my grandmother at the emergency entrance on New Market Street, the Attendants wasted no time in approaching our car. They ran towards us, not knowing whether the situation was life threatening or not. Before assisting us with taking my sick grandma out the car, I could hear them asking her where she was experiencing pain on her body, or trying to find out where her injury was. Of course, my grandma was in too much pain to respond, so my sister explained the problem and the Attendants, instead of using the wheelchair they had brought to use, decided to use a stretcher.

Upon entering the Emergency area, the place was visibly clean, and the sweet aroma that emanated surrounded the area and confirmed that it was recently cleaned. I honestly was not expecting this; especially not at GPHC.
My grandma had to be admitted, and was placed in the female surgical ward. My family expected this, but we all still grieved tremendously at the thought of having to leave grandma in the hospital. We worried about the treatment that she would receive from the staff at the hospital, because of all the negative things we usually read in the newspapers. But our finances were not strong enough to place her in a private hospital. However, what we experienced, indeed amazed us to this day.
In the following weeks, we visited my grandma daily on every single visiting occasion. We were there so often that it felt as though we were also admitted in the hospital with our grandmother. As a result of this, we experienced the hospital for ourselves.
The nurses and doctors were really courteous to my family. Grandma told us how nice the nurses and doctors were to her. She said the nurses were always there when she needed them, especially at the times when we were not permitted to be around to tend to her every need. They helped her to the rest room, and helped her remember to take her medication. Furthermore, she said the doctors were always checking on her to make sure her pressure and sugar were not on the rise, and other things that was outside their duties. They went the extra mile, she would say.
The cleaners really did, and are still doing, a superb job. I take my hat off to them. These individuals really kept on top of their jobs. As soon as any spill or accidents occurred, these persons wasted no time in ensuring that it was cleaned and disinfected immediately. On a daily basis, I would see them cleaning and disinfecting the areas, in addition to tackling the spills and other accidents occurring spontaneously.
When these cleaners are done cleaning, the place is always left smelling really good, and feeling light as though a Christmas general-cleaning had just been conducted. This was the feeling it gave me, and it left me feeling good to know that grandma at least was in an environment being attended to by these cleaners.
Unfortunately, grandma passed away; she did not make it out of the hospital, and I know she is in Heaven. But my family is ever grateful to the Doctors, Nurses, Attendants, and Cleaners of the GPHC for the professionalism displayed from the first day to the last of my grandma’s stay at the hospital.
I thank you all, and I would like to encourage all of you to continue displaying such behaviours.
TONY SMITH