Proprietors should acquaint themselves with the do’s and don’ts of business
My goodness!!! What horrible service…
My goodness!!! What horrible service…

Just in case you are wondering why some very promising businesses thrive for awhile and then fail miserably after, here is a perfect example.Just recently I went to a media assignment at the GCC Ground, Bourda, Georgetown, and suddenly became famished and went desperately in search of something for my grumbling stomach.
I was directed to a nice looking hangout bar just one corner away and I eagerly approached since I was aware that the bar was managed by a popular radio personality associate of mine.
When I go there I was pleasant taken back by the new décor and arresting ambience of the location and I realized that the joint was certainly under new management. My excitement was thereafter short-lived by the fact that the dashing cashier’s counter was bare of an attendant.
To the far corner were three young ladies ‘babbling’ loudly about boyfriend conquests and such girlish things, their peals of raucous laughter renting the air. One of them was dressed in black and white apparel and appeared to be a waitress, so I approached making enquiries as to who was controlling the cashiers corner.
A fairly young girl gushed, “Oh geez” and sprinted over to the bar to take my order. I ordered fried shark and plantain chips and sat down to wait the fifteen minutes I was told it would have been ready.
During this time the waitress and the bartender choose to put on very loud dancehall songs with obscenity spelt out quite raw’ for all to hear and began shaking their ‘ rear ends’ in the most obscene manner.
In came another young female (apparently a friend or associated of the proprietor) with a hot pants exposing an ample portion of her buttocks and she began to execute a vulgar dance routine as hse mouthed, “Ya all come we get a name fuh talk’ just right under my nose.
Soon came out with a bow of fried ochro and chicken and continued her butt shaking as she gulped down the food.
“My goodness gracious me!!! I waited for a full half hour as de mosquitoes almost murdered me and still de fish and chip could not arrive”.
When forty five minutes passed I asked what was the matter and the cook had the gall to tell me, “Just now sir we send fuh something at de shop… It coming just now…”
Well she received such a fiery tongue lashing from me that she retreated to the kitchen as fast as her legs could carry her.
My dear readers, when it was five minutes to the hour I exploded, and this time in the face of the ‘boss lady’ who seemed more interested in checking her Maybelline in a face mirror.
Could you believe this people? That woman just rolled her eyes heavenward and responded, “Oh… are you waiting on something….I didn’t know that you ordered something… I am sorry, but we ran out of cooking and had to send to the market. Please hold on a bit”
“People look… I was so angry I sputtered and almost chocked on my words as I told her what a Jurassic Park she was operating”.
At eight minutes after the hour the fish and hip finally came and I almost fell into a coma when I opened the box.
The fish was well done and so was the plantains, but that horrible cook merely splattered a little pepper and tomato ‘ketch-up’ on the meal and dumped ten tooth picks inside the meal too.
“Lawd have mercy…. Suppose I de swallow one or two ah dem things. There was no tissue and when I left the people went back to their business as if nothing had occurred.
Well I mark the place at the junction of Robb and Alexander Streets, Georgetown. I would never return there. Some people just fail to acknowledge that first impression counts…
And I could recall the owner inviting me to karaoke sessions there saying it was always, ‘awesome’.
“Well if the service was so horrible, why in heaven’s name should I go to their awesome karaoke… Is wha dem want…. I won’t be afraid if cockroaches come spilling out ah de microphone.

 

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