GT&T very slow in fixing customer’s telephone lines

I am using my smartphone to pen this very short letter since both of my landlines are down thus paralysing me a lot. In addition to not having any telephone service, I had no DSL internet service over the weekend.I telephoned GT&T customer centre and the lady took my report and gave me a long reference number. She said they will fix it within 3 to 5 working days. That’s what they said when one of my landlines was down all of January and most of February! 

Look, I am making an urgent appeal to this company to fix my landlines. I cannot do without my internet service due to me being a student etc. And their phone internet to which I subscribe, sucks!

I don’t know if both my landlines being down has anything to do with a group of GTT technical persons fiddling on a telephone utility poll Friday just where my lines are connected.

LEON SUSERAN

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