THE Guyana Water Incorporated (GWI) wishes to advise that contrary to a report in the Kaieteur News on Monday July 15 (page 12), First, Second and Third fields Kaneville are receiving water service sourced from the Diamond Housing Scheme Well Station.

This was confirmed by GWI’s East Bank Team which regularly monitors the community, GWI said in a statement yesterday.
However, due to the consistent expansion of the Kaneville community, the Fourth Field was not receiving adequate service during the period the article was published.  GWI said it commenced a programme in June 2013 to provide relief to customers of the Fourth Field. However, due to voltage fluctuations affecting the Diamond Well Station, the utility was unable to complete all works.
Following the return of normal electrical power on Tuesday, June 16, the company executed adjustments to the distribution system which serves the Kaneville Community in order to provide service to the Fourth Field.  The company said it can confirm that customers of the Fourth Field are currently receiving water service following the intervention.
GWI, however,  apologises to all affected customers and wishes to assure Kaneville residents that the utility will continue to monitor the community with the aim of making improvements in order to provide improved levels of water service.
For updates, Kaneville customers can call GWI’s Customer Services Call Centre on 227-8701, 03 or 04; e-mail customercallcentre@gwi.gy  or post via social media at www.facebook.com/everydropcountsgy