THE construction of two modern call centres in Mahaicony and Hope Town, Region Five is open for bidding, as invited by the Ministry of Housing and Water, through the Central Housing and Planning Authority.
These centres will be vital communication hubs, enhancing public access to essential services. Eligible bidders are asked to submit their bids (two hard copies and an electronic copy) by January 3, 2024, to the Chairman of the National Procurement and Tender Administration Board (NPTAB). They must meet all requirements, including bid security.

Bidding will be conducted through the National Competitive Bidding (NCB) procedures specified in the Procurement Act 2003.
The government aims to create over 15,000 jobs across the country by 2025 through this booming sector, driving economic growth and local opportunities. With its ideal location near the Americas, favourable time zone, and educated young workforce, Guyana is becoming a magnet for BPO companies seeking a competitive edge.

The Guyana Office for Investment conducted studies in several regions, including Regions Two, Three, Five, Six, and 10, to assess the region’s potential for the expansion of Business Process Outsourcing (BPO) outlets. With positive findings, the government is undertaking the construction of call centres nationwide.
The PPP/C government’s focus on ICT development, education, and telecommunications reform is paying off. Residents of Linden, Berbice, and Essequibo are enjoying greater access to affordable internet, empowering them to connect, learn, and thrive.
This digital revolution is transforming lives and boosting economic opportunities across Guyana.