POLICE are investigating a multimillion-dollar fraud involving a staff of Muneshwer’s Travel Agency who is said to have travelled to the US this month.

The staff is a known travel agent and has also worked with Travel Span, Globe Span and Fly Jamaica.

Reports indicate that the agent collected almost $10M from persons, who paid for their flights, but instead of being issued with their tickets, they were given travel itineraries.

She cancelled most of the bookings before they were processed.

Several passengers who paid monies to book tickets with the Muneshwer’s Travel Agency are now seeking compensation.

Over two dozen frustrated persons have recently visited the travel agency at the company’s Water Street, Georgetown office with their itineraries and complaints.

One of the victims, Yolanda Bess, said on July 29, 2017, she visited Muneshwers Travel Service to purchase a return ticket which cost $169,000.

“I made a down payment of $130,000 and later in the week another payment of $39,000. I dealt with a customer representative by name of Priya Lall, she give me a print out of two tickets of which my return was a fake print out, in addition to that she give me all assurance that my flight confirmed,” Bess explained.

She added: “I called the airline of which I’m supposed to travel back with, only to hear there isn’t anything in the system for me. So I called the travel agency to query my ticket. They said that Priya Lall no longer works with them and apparently she made a reservation for my return and cancel it, which mean she stole my money and now I don’t have a return ticket.”

Officials of the Muneshwer’s Travel Agency confirmed that Lall abused the system and used the opportunity to exploit a weekly report system that is usually submitted by respective airlines, before making her escape.

Police confirmed that the travel agency discovered the fraud in the first week of October 2017.