GUYANA Water Inc. (GWI) on Monday said that they have extended its ‘Free Pass’ promotion to Saturday, following the overwhelming demand by customers visiting GWI offices from November 28 to December 1. 

GWI has said in a release that more than 3,000 customers filled the water company’s offices countrywide to capacity on Friday, Saturday and Monday following announcements that the ‘Free Pass’ promotion would end on Saturday, November 29, and countrywide disconnection for unpaid bills would commence on Monday.

According to GWI Customer Services Manager, Jeannette Thomas, the company is pleased with the response but would like to urge every customer with unpaid service charges to utilise the ‘Free Pass’ and avoid disconnection.

“While we are extending the promotion for another week, our countrywide disconnection campaign has been intensified,” stated Thomas. “Our enforcement teams are monitoring and removing the services of customers who have illegally reconnected their service and have refused to make payments.”

However, the GWI ‘Free Pass’ will not be extended beyond Saturday.   GWI will also extend business hours from 8:00 hrs to 17:00 hrs from Monday to Friday and will be open for late payments on Saturday, December 6, from 9:00 hrs to 15 hrs.