THE Guyana Power and Light (GPL) Inc wishes to express emphatically that contrary to reports being peddled in the media, the late Kirk Bacchus of Paradise Village, East Coast Demerara, who was wearing a GPL’s shirt at the time of his death was never an employee of the Power Company and, nor was he, authorised to conduct any work on GPL’s behalf.
“Whilst most of the Company’s field workers wear shirts with GPL’s logo, ALL workers are required to wear in a conspicuous place a GPL’s identification card visible to the public. This card must be presented to customers when employees conduct the Company’s business,” GPL said in a statement yesterday.
The front side of GPL’s employee’s ID bears a photograph of the person, the name and designation and on the reverse side should indicate the company’s Deputy Human Resources Manager’s signature and date of employment.
“Before allowing any GPL’s employee to act on the company’s behalf, customers should ensure that the nature of the business to be transacted be stated clearly before commencement of task,” GPL warned.
For example, GPL’s authorised field officers conducting mandatory checks of meters should state clearly the purpose of their visit and, at the completion of the investigation, present their findings on an official document bearing GPL’s logo.
“Should the person(s) fail to produce authentic ID from the GPL, or if a customer wishes to confirm the authenticity of the employee, please call our emergency call centre number 592-226-4015/16 or send SMS to 600 -4GPL (4475),” GPL stated.
It said too, that no worker is authorised to collect monies for any reason on behalf of GPL. All payments must be made at the Company’s Commercial Office or at an authorised agent: Commercial Banks, Bill Express, Sure Pay, and Post Offices.