Digital Governance

IN a landmark move toward modernising public service delivery, Guyana has officially launched its upgraded Immigration Support Services (ISS) eServices Platform. Announced on Monday, October 6, 2025, by Minister of Home Affairs Oneidge Walrond, the digital platform now enables citizens, visitors, and businesses to access a wide range of immigration services online, from visa applications and extensions to amendments, cancellations, and transfers.
The significance of this initiative extends far beyond convenience. In an era where digital transformation is no longer optional, Guyana is demonstrating a clear commitment to building a modern, efficient, and accountable public service.
By providing immigration services through a user-friendly online interface accessible at eservices.iss.gov.gy, the government is reducing bureaucracy, cutting processing times, and eliminating the need for cumbersome in-person visits and paperwork.
Minister Walrond aptly described the platform as a reflection of the government’s vision for a “modern, digital-first economy.”
Indeed, this development aligns with global trends where governments are leveraging technology to streamline operations, enhance transparency, and improve citizens’ access to essential services.
For Guyana, a country rapidly expanding its international footprint through trade, investment, and tourism, a reliable and accessible immigration system is crucial for both national development and international confidence.
The ePlatform also serves as a tangible reminder of the government’s broader digitalisation agenda, which seeks to integrate technology into all facets of governance.
From visitor and employment visas to landing permits and student applications, the digitisation of these services demonstrates a forward-thinking approach that prioritises efficiency, accountability, and user experience.
Beyond convenience, the ISS eServices Platform carries a symbolic weight: it signals that Guyana is serious about embracing innovation to meet the needs of its people and the demands of a modern economy.
By reducing administrative barriers and improving the speed and reliability of public services, the government is empowering both citizens and businesses, while setting a standard for other sectors to follow.
The launch of the ISS ePlatform is more than a technological upgrade; it is a statement of intent.
Guyana is not merely catching up with the digital age, it is positioning itself as a leader in the Caribbean for efficient, transparent, and citizen-focused public service.

The challenge now lies in maintaining momentum: ensuring that the platform remains accessible, secure, and continuously updated, while expanding the digitalisation drive across other government services.
Ultimately, this step is a win for every Guyanese, at home and abroad.
By making immigration services seamless, transparent, and fast, Guyana is proving that innovation is not just about technology, but about improving lives and strengthening governance.

 

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