–company’s COO tells Caribbean Association of National Telecommunication Organization conference
GUYANA Telephone and Telegraph Company (GTT)’s Business Solutions Chief Operating Officer (COO), Orson Ferguson, on Tuesday, said that, with the company’s ongoing investment in network infrastructure, including both mobile and fibre solutions, GTT is well-positioned to deliver the most comprehensive connectivity options available to businesses in the market.

“We are investing in our network; we have the most expansive network in Guyana when you combine fibre and mobile…we are focusing on ensuring that businesses have the access they need to engage in commerce,” Ferguson said.
He made those remarks during an entrepreneurship forum titled “defining a path for customer satisfaction in the dataverse,” at the Caribbean Association of National Telecommunication Organization’s (CANTO) 38th Annual Conference and Trade Exhibition in Miami, Florida.

Ferguson said GTT is going to exit the year with close to 70 per cent of buildings in the country having access to fibre, enabling businesses to take advantage of the numerous benefits of a robust digital infrastructure.
He added that the company is dedicated to empowering businesses to engage in commerce with confidence and providing them with the best-in-class customer support.

The GTT COO added: “We spend a lot of time working with the business support organisations and listening to our customers; we have people in the streets knocking on doors and really trying to understand what their needs are”.
He said by listening to customers, the company launched its conneX +mobile solution that has really taken the market by storm.
Ferguson related: “As simple as it sounds, conneX + mobile has been instrumental in providing reliable connectivity to a growing number of businesses. Nearly 60 per cent of fibre customers are already utilising the conneX + mobile solution, benefitting from the versatility and efficiency it offers.”

Ferguson added that GTT enables businesses to stay connected, productive, and responsive in an increasingly dynamic and mobile business environment.
GTT, as a member of the ATN Group of Companies, is a platinum sponsor of this year’s CANTO conference.