IN keeping with its aim to provide a better quality of service to the Guyanese people, the Guyana Police Force (GFP) will soon be introducing its “Track my case” initiative.

This disclosure was made by Head of the GPF’s Strategic Planning Unit, Assistant Superintendent (ASP), Nikola Kendall, during a recently aired segment of “Police and You.”

The new initiative will be available at all police stations and outposts. Victims/complainants can visit these locations at anytime for updates on the progress of their case.

Kendall did not disclose whether this new system would include the electronic documentation of cases to promote the smooth transfer of information.

She said that the new system comes as part of the force’s aim to continually implement systems that would best serve the people of Guyana. She noted that once the new system is launched, the force will implement systems to gather feedback on the performance of the initiative to identify and rectify any shortcomings.

“We want to engage the public in a more meaningful and constructive way. Every year there will be [the] development of a national policing plan and that plan can only be successful with the involvement of stakeholders from various sections of the society,” she said.

INNOVATIVE TECHNOLOGY
Meanwhile, Kendall indicated that the force intends to integrate new types of technology in its operations to serve the needs of the public.

She noted that soon the GPF will procure equipment for all police stations that will video record victims and suspects while they are being interviewed. She explained that this comes as part of the force’s willingness to promote transparency.

“What will come is when persons are being interviewed, there’s an incident and the victim has to give an account of what occurred. Stations will be equipped with the necessary technology to record what transpires when that victim or the perpetrator is being interviewed…so there will be no need to say there is absence of transparency or accountability on the part of the police,” said Kendall.

She indicated that so far, this system has been implemented in several stations and will shortly be extended to include more stations and police outposts.