THE Carnegie School of Home Economics (CSHE), which aims to be the leading institution providing quality training in home economics and hospitality in Guyana, formally reopened its Hibiscus Training Restaurant on Thursday.
Giving the opening remarks of the ceremony was Myrna Lee, Principal of Carnegie School of Home Economics who stated the school understands the direct connection between tourism, hospitality and travel, and as such, Catering and Hospitality is the school’s flagship programme.
With the school’s vision to being seen as a place of world class service in the preparation of employment, Lee said that at the school, students are taught to treat all costumers with warm hospitality and let them feel valued to the point of meeting their needs.
She added, “at CSHE, we train students to personalize hospitality service for four main reasons: to understand the need of the customer and find out what works best for each costumers; to be loyal to customers and engage them using their medium or mode of communication; to find out what the customer cares about and willing to pay for, and to learn and lead in the hospitality industry through gaining insights of the best, affordable customer service we could use to pamper those we serve.”
According to Lee, the Hibiscus training restaurant is one of the main units where professionals from industries and facilitators collaborate to guide students in delivering the best services to customers.
Lee indicated that the Board of Governors and Staff of the CSHE are requesting the support and patronage of the public to allow the students the opportunity to practice skills demanded by the programme.
Educating the attendees about what is trending in the hospitality industry was President of the Tourism and Hospitality Association of Guyana (THAG), Mitra Ramkumar.
With Guyana being an oil producing nation, Ramkumar said, he believes that oil and tourism “meshes well,” since the oil is bringing even more persons from around the world into Guyana.
He added that Guyanese must come to grips that everyone cannot work on the oil rigs, however, persons can benefit from the petroleum sector while working in other sectors, since there are a lot of spinoff activities that can be linked to the tourism and hospitality industry.
“We are also going to see increased restaurants, tour operators, hotels being established in Guyana and so what we need to do is prepare ourselves to benefit from this sector that I believe should be the new frontier industry for Guyana.”
According to Ramkumar, The Tourism and hospitality Association of Guyana is working with CSHE in developing a database of persons that would have studied at the school. The database will then be used to attach graduated students to facilities in the tourism and hospitality industry.
The restaurant which is located in the CSHE building will be opened between 12:00 hours to 14:30 hours from Tuesday to Friday, up until April 2020.
Updates on menus, catering and other services can be found on the school’s Facebook page.
