THE exploitation of Guyanese travellers with Dynamic Airways continues. Unabated! What a shame that I’ve had a nightmare experience with this airline from the very inception, and I blame myself because they lured me with cheap fares.
They had a series of delays in January, with flights being postponed one after the other. I needed to travel. I enquired if I booked one-way with ‘Caribbean’, if I could put my one-way ticket with Dynamic on hold. I was advised by their agent at Travel Span in January that due to my need to travel, my one-way would be granted through a voucher. So I went ahead and left Guyana with Caribbean and returned with Dynamic. That was a nightmare — the return that is. I wrote about it in these columns whereby the plane spent nearly three hours waiting on the tarmac – a hot, cramped plane. Disgraceful. We weren’t lucky enough to get pizza from the captain as was the case in such a situation in a U.S. Airline flight last week. But America values their passengers; we in Guyana do not!
So I finally got ‘something’ from Dynamic a few days ago — a one-way fare that was put on hold by the agent costs more than US$300! I was robbed and I had no say in it since the remittance was more or less imposed on me whether I wanted it or not.
That’s only the beginning. I can only use the discount US$100 code to purchase a ticket on their website. The agents at Travel Span in Georgetown, who originally started to sell Dynamic Airways tickets, no longer sells for that company. They directed me to Roraima Airways. The official there told me to take the voucher in and they would see what they can do. I have to leave my home in Berbice to visit that office — take an entire day off work. Do you think I would care to go through all that for US$100 and then when the ticket is bought — if it can be purchased — the flights would be delayed, etc?
There seems to be no authority or agency for Dynamic Airways any longer, or no rational or concerned person one can speak with. The agency has no proper presence in Guyana.
Fares for the summer are averaging over US$700 with Dynamic, and around US$900 with Caribbean Airlines and Fly Jamaica. It’s best if travellers use the latter two, for reliability and to avoid such occurrences which I went through.
Caribbean Airlines is by far the most reliable and on-time airlines at the moment. I experienced Dynamic to be late, lame and the service is terrible, yet many flock because of the cheapness.
It’s sad the media doesn’t expose these things. It’s sadder the Government (in the past) did little or nothing too. I hope this Government can regulate such injustices on Guyanese travellers who pay some of the highest airfares in the world. It’s disgraceful and exploitative to the highest.
LEON SUSERAN