Dear Editor,

OUR company read with concern a letter published in a National Newspaper on14th September, 2017 which read “Unsatisfactory services by RK’s Security and ineffective policing by Albertown police.”

With reference to its content which stinks of misinformation; a venomous tone and libelous statements, allow us here to state the facts of this matter:
RK’s Guyana Security Services for 38 years has been striving to provide the best security service at the best rates, which has been verified by the number of businesses, ministries, diplomatic missions, banks and private individuals who would have chosen our reputable company. Please note the following regarding the individual who published a letter based on feelings rather than facts:

1) Mr. Marlon Joseph was employed with our company on 14th July, 2017.

2) In paragraph 7 of the deceitful letter, he claimed that no one from our company was there when the incident happened and so we wouldn’t know if the motorcycle was locked. However, Mr. Joseph has conveniently forgotten that he is on record as having affirmed to a number of senior officers at our headquarters that his motorcycle was not locked. The motorcycle belonging to another VI, Kelvin Griffith was also parked at the said time, but it was confirmed locked and secured.

Throughout our many years of operation in Guyana, our company would have never experienced theft of a motor vehicle belonging to a VI at our headquarters. Important to note: our company would have offered to provide free training and later, a tricycle (three wheeled motorcycle) for him to do his security visits at our locations. However, he vigorously rejected this offer and opted to use his personal motorcycle.

3) The distance where he was parked, as provided by him in his letter, which is of 5-10 inches is profusely exaggerated, since his motorcycle was parked nowhere in the vicinity of our headquarters and moreover, out of the sight of our security cameras and our sentry. Again, Mr. Joseph is on record as saying that he was parked in front of a neighboring building.

4) Our compound is highly secured. He seems to think we should place a person to watch his motorcycle without him even observing personal security awareness. He admitted in his own letter that he rested his head (slept) from 22:00 hrs – 23:00 hrs. What is worse is that before doing so, he failed to inform the sentry that his motorcycle was in front of a neighboring building.

5) It is ironic that he now views RK’s Guyana Security Services as a company with sloppy service at a time when he has recently lost valuables. We wonder whether the company was offering sloppy service when we provided employment and opportunity to him. According to Mr. Joseph, he was in dire need of “extra income.” In retrospect, he appears to be a bitter guy who cannot accept responsibility.

6) At this time when crime is alarmingly high, it is obvious that he was being targeted. The criminals monitored and acted at the right moment, knowing he did not lock his bike. Surprisingly, he even blamed another nearby business since their CCTV cameras could not pick up the larceny.

7) It is unfortunate and strange that the editor of the Guyana Chronicle Newspaper did not analyse Marlon’s letter before publishing same, especially when a lot of its content hinges on serious libel action. We cannot understand how a state newspaper would be so irresponsible and publish a letter that is obviously designed to defame the character and reputation of our company. Further, it was published without any reporter seeking our views on the matter. We do not wish to file a lawsuit against this newspaper, which we support with ads and our daily purchase. As such, an editor’s apology should be forthcoming.

8) Our company regrets the loss of this young man’s valuables as we are always willing to assist anyone who is a victim of criminality. We understand his emotion but to blame the employer is illogical and ridiculous. It displays unprofessionalism and immaturity. He was advised to put any suggestion he had in writing so it could be seriously analysed. In our experience, we have seen new comers who expect change ‘overnight’, failing to understand the complexities of dealing with mass personnel and established protocols.

9) Conveniently, he also failed to mention in his letter that he retrieved all of his documents (we are unsure how he was able to) from the Bourda Post Office in Georgetown. Our company is happy about this development.

10) As for attacking the Albertown Police, it must be stated that the police is not responsible for his loss. As is the norm, in order to get a report, the police will look to do their job in a structured and professional manner. Our company being a people oriented establishment was even looking to provide some substantial support to Marlon. However, after reading his libelous letter, (with intent to embarrass our business which employs hundreds) we would have to reconsider.

RK’s Guyana Security Services remains committed to providing services based on respect, honour and professionalism. We take this opportunity to thank all of our clients, friends and well-wishers for their support and advice as we continue to execute our security operations nationwide.

Regards
Security Management Team
RK’s Guyana Security Services