US$30M to bridge digital divide
GTT CEO, Justin Nedd
GTT CEO, Justin Nedd

— GTT pushes for increased landline rates before liberalisation of telecoms sector

The Guyana Telephone and Telegraph Company (GTT), over the next two years plans to invest US$30M to bridge the digital divide.
This is according to Chief Executive Officer (CEO), Justin Nedd, who was at the time addressing a reception at the Grand Coastal Hotel, Le Ressouvenir, East Coast Demerara, on Friday.

According to Nedd, GTT has in store several guarantees for 2017, and one of the pillars lies in provision of high speed Internet to homes and businesses.
Since the landing of its $30M cable in 2010, Nedd said Internet services have improved and demands for the service jumped significantly.
And by June this year, he said, Internet services will get even better.
Consumers, he said will experience Internet speed that is “the fastest and most affordable Guyana has ever seen.”

Noting that the company is well- positioned to support Guyana’s drive to bridge the digital divide, he said as a second guarantee, the company plans to provide faster Internet on the Essequibo Coast, “10 times faster” than what currently obtains.
He said prices for such services are competitive and more affordable when compared to other competitors.

Customer service is also another area the company plans to improve this year.
“The end game is to consistently delight customers,” he said.
Regarding liberalisation of the sector, Nedd noted that late in 2016 and earlier this year, the company has had meaningful and substantial conversations with the Government.
He said as liberalisation nears, the company wishes to ensure that there is a level playing field.

“All we want is to operate by the same rules, same regulations like everybody else,” he said, noting that he strongly believes that such is not the case at the moment.
Nedd also said that GTT is also working to ensure the Public Utilities Commission (PUC) is provided with the requisite information to enable that body to make timely decisions regarding the company’s push for increase in landline rates.
He said dialogue with the authorities has been productive and progressive.

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