SIX youths will next Monday go to Miami, Florida under the aegis of Dynamic International Airways to pursue about six weeks of flight attendant training.
The airline recruited the six enthusiastic individuals, who, over the weeks, have been receiving prior training and exposure to Guyana’s tourism products through the Roraima Group of Companies headed by Captain Gerry Gouveia.
Speaking with the Guyana Chronicle, Dellon Murray, Marketing Executive for Roraima Group of Companies said “We have not just been preparing them to be flight attendants but also to be Dynamic Ambassadors who will be able to market Dynamic and also Guyana’s tourism products. And as such they have been made more aware about Guyana’s history and other tourist destinations in Guyana.”
He also noted that the youths have been engaged in constant meetings and programmes where they were made aware that timeliness is the key, and how to provide better customer service.
Meanwhile the Guyana Chronicle had an opportunity to speak with the six youths, who were able to share their experiences so far and indicate why they chose Dynamic International Airways.
Firstly, 29-year-old Yulanda Armstrong, a former flight attendant, said: “I joined the Dynamic team because they are creating an opportunity for Guyanese, given the fact that they are homebased. I chose Dynamic because they are committed to the Guyana market, and consist of a team that pushes you to do your best. The experience with Roraima has been wonderful and amazing as I am looking forward to the upcoming training, although it will be tough I am ready for the challenge.”
Another enthusiastic female, 24-year-old Demi Nunes said: “Gerry Gouveia has a great reputation and the drive to put Guyana on the map that is why I chose Dynamic Airways. So far my experience with Roraima has been great because they have been gearing us on the frontline for upcoming training. I am currently striving to be the best flight attendant and as such I am ready to be away from home.”
Being the only man in the group, Kemo Bailey, 20 years, is ready to face the upcoming challenge and be one of the best flight attendants there is. He disclosed that, “so far it has been great and edifying working along with the entire team at Roraima. It was interesting and opened my eyes to new perspectives about life…I chose Dynamic because it is a reputable organisation, new to the market and poses new opportunities for youths…apart from that it is new to Guyana’s market, offers lower costs, and a friendly cabin environment.”
The youngest of the batch, 18-year-old Amber Low disclosed that, “Dynamic was chosen because it is a relatively young company and I could grow with Dynamic, as it has been exciting and a lot fun so far with Roraima…I am young and ready to see the world and it is going to be a wonderful experience. Yes Dynamic had a little rough patch, but it is best to support your country and what it has to offer.”
Zandy McRae, 22 years, mentioned, “I am ready to be an ambassador and ready to sell the country to the best. If I had to market Dynamic I would tell them about Dynamic’s service policy, pursuing with integrity, their unbeatable prices and comfort in travelling. I am ready to be away from home and the great experience so far with Roraima has motivated me to do my best.”
Finally, not being a stranger to the aviation sector, 24-year-old Tara Harewood who has one year’s experience in flight operations with Air Services Limited said: “I chose Dynamic because it is new to the market and offers a wide scope of opportunities to persons in Guyana. And the experience with Roraima has been great so far and I am looking forward to a challenge up ahead that I am ready to take on with the best of my ability.”
Dynamic is a worldwide air carrier, with its headquarters in Greensboro, North Carolina. Their goal, according to a release, is to provide customers with world-class air travel experience by bringing unique services on board, such as premium quality interiors, friendly cabin environment and state-of-the-art entertainment during flight.
Despite their challenges in the past, they have declared their commitment to delivering excellence, reliability and customer service. They also undertake to treat people with dignity and respect, as they operate their aircraft to the highest standards to meet all regulatory requirements in modern aviation industry, while taking pride in making sure customers are happy. (Navendra Seoraj)