FOLLOWING its inauguration of upgraded internet speeds in early April, the Guyana Telephone & Telegraph Company (GT&T) is in full exertion mode to ensure their customers receive the services by the end of 2015.This was underscored by GT&T officials after several complaints were made by customers who expressed their frustration over not receiving the upgraded internet services as yet, while other areas/communities have already received theirs. The services have thus far reached Diamond/Grove, Nandy Park, Providence, and Houston communities on the East Bank of Demerara, and Enterprise on the East Coast, as of late March.
The officials have noted that each month throughout the year, they will implement the service in communities on a monthly basis. Lastly, the company stated that they will soon notify the communities that will receive the service as of May.
In relation to the development, modernisation and expansion of networks and systems, GT&T has invested in excess of $58B. As such, this upgraded internet speed is aimed at developing Guyana’s telecommunications sector.
The services/upgraded internet speeds entail that current GT&T internet subscribers will experience speeds of up to five times that of which they are currently getting at the same prices. Both residential and business customers will receive the services which will be sold in packages of Bronze, Silver and Gold, within the range of 1Mbps to 10 Mbps.
Customers who do not qualify for higher speeds because of their locations, will receive price reductions of almost 50% on their existing speeds.
GT&T’s commitment to the people of Guyana is to continually provide faster and better services at competitive prices and to continually earn its position as the best and logical choice for customers. They hope that their customers will be “blown away” by the new internet speed increases arising from their investments.
As part of an ongoing and increasing investment programme by GT&T, their employees are energised by this commitment and hope to share this excitement with their current customers, as well as those new customers who will join them in the future.