ON January 6, 2014, my landlord, David Doorga, applied and paid for a prepaid meter to be attached to the bottom flat of his 65 Durban Street, Lodge property. The GPL payment receipt (Cust/Acc) number is: 0351814/0184225 for $3,200.00.During the first week of February, I inquired at GPL and was advised that the meter was ready and would be installed during the week. Numerous visits and calls later, and the meter is still not installed. Additionally, when contact was recently made with a GPL representative, I was told that they are not distributing prepaid meters at this time.
Contact was again made with GPL on March 12, and a supervisor indicated that the meter was sent out the same day, but I am still without light.
Can these people get their story straight?! The public is encouraged to utilise the prepaid meter service offered, but the hassle and difficulties encountered is a great deterrent.
I have been residing at the above address now for two months without electricity, unable to store perishables in a refrigerator or press my clothing for work. How exactly is this utility service company serving me, a customer since January 6, who has been without electricity up to today, March 18?
GPL officials need to get their act together and have my prepaid meter promptly installed.
R. Singh
Dissatisfied customer