GUYANA Water Inc. (GWI) announced, on Thursday, that it will be embarking on a massive service removal exercise in several Georgetown communities, commencing on February 17.
The announcement follows a significant decrease in its Georgetown revenue for the last quarter of 2013, the utility said.GWI said it advised defaulting customers, through payment reminder letters and text messages, of the outstanding service payments. However in excess of 50 percent of the company’s Georgetown customers have outstanding balances for 2013.
As a last resort, the company is removing the entire service of those with any outstanding debt for 2013 and, beginning Monday, February 17, disconnection contractors will remove the services of defaulters in the following areas:

• South Ruimveldt Park
• South Ruimveldt Gardens
• Bel Air Park
• Bel Air Springs
• New Haven Bel Air
• Houston, McDoom
• North Ruimveldt
• Lodge
• Prashad Nagar
The water company added that disconnected customers must reapply for a new service and pay the full cost of installation.
“The service removal campaign is also being conducted via other GWI branches on East Coast Demerara, East Bank Demerara, West Coast Demerara, East and West Berbice, Linden, Essequibo and Bartica,” a release stated.
GWI advised all customers with outstanding payments to visit its nearest location, payment agency or query charges from its Customer Services Call Centre on telephone numbers 227-8701/03/04, email customercallcentre@gwi.gy or post queries via social media at www.facebook.com/everydropcountsgy.
More information on GWI’s service removal campaign can be found at www.gwiguyana.com