THE Guyana Police Force (GPF), having worked assiduously over the years to improve services to the public, said Monday it has noted improvement at the Immigration Department on Camp Road, Georgetown.

The GPF said, despite some setbacks, that branch provides two important services, one of which is the provision of passports and other travel documents.
Much value is placed on quality customer service, since that is viewed as being crucial to its image and staff subscribe to this.
Driven by this motivation, the ranks there seek to attend to the hundreds of applicants each day, all of whom expect satisfaction at the Central Immigration and Passport Office.
During the peak period, July to August, applications for such documentation usually soar to as many as 400 daily, while at other times, the average is about 200 per day.
Alongside those applying are always a similar or slightly reduced number of persons who would be there each day to uplift for what they had applied.
Officials there said those numbers exclude persons seeking work permits, extension of stay etc.
As compared to the past, the time persons now have to wait for their passports are considerably shorter, although there are more applicants.
The officials said the GPF would be happy to see the five days wait for the processing further reduced, all towards satisfying the public need.
Meanwhile, some measure of priority is usually given to the elderly, the differently able, pregnant mothers and infants. Consideration is also afforded to persons from far- flung areas and, in this regard, those categories may be attended to before others they meet at the office.
But even as that happens, the focus is always to attend to everyone present in a timely manner and those responsible said the department will continue to strive towards a higher standard, in spite of the challenges faced from time to time.
“The public is, therefore, urged to be patient and understanding as the Department endeavours to deliver that quality service,” a senior official appealed.