GT&T must fix the 911 system.
I, on behalf of the PSC, personally investigated this issue. I went into the 911 room, where there were six phones and six operators. I witnessed this first-hand. The phones would ring, and when the operator picks up the handset, there is total silence on the phone.
I then used my cell-phone and called 911 while standing right there. It would be ringing in my ears, but not on the desk; or it would ring on the desk and again, total silence when the operator answers.
This is an intermittent problem. Sometimes it happens; some times it does not. This is a technical problem; GT&T NEEDS TO FIX IT. They have the
monopoly on land lines. It’s their service; they need to fix it.
I believe that we have enough IT persons in Guyana who could
help resolve this issue; we do not need foreign help.
I recommend that we organise a meeting among 10 of our top IT persons, GT&T, and Digicel; let them solve the technical problem. This is a life-and-death issue.

CAPTAIN GERRY GOUVEIA
CEO
Roraima Airways