THE Guyana Water Inc. (GWI) said yesterday that it would be installing new water service connections in Block Four, Angoy’s Avenue, New Amsterdam, Berbice on February 4, 2015.Public Relations Officer, Timothy Austin told this publication that the programme is meant to improve the water service provided to the community, as well as to enhance the overall quality of life experienced by residents.

He said that more than 200 households within Block Four, Angoy’s Avenue would receive new water service connections.

Austin noted that the company would also be metering all new customers in an effort to promote water conservation, and the entity would sensitise residents of the community, commencing with a community meeting.

Austin said, “It is pivotal that new customers understand the process involved in the installation of new pipelines and meters, hence we have invited all beneficiaries of the programme, as well as RDC and other authorities, so that all parties involved are fully aware of the company’s plans to improve the service provided to the community.”

Austin pointed out that the activity is part of GWI’s overarching plan to improve community relations and to educate customers about the benefits of a metered water service. The PRO explained that some customers may not realise the advantage of having a water service meter, which is a vital part of their community meeting with residents of Angoy’s Avenue. The intention is to fully educate customers so they might fully understand that they would be paying for actual consumption.

He added that all residents of Angoy’s Avenue, particularly Block Four, are invited to interact with GWI officials on February 4, 2015 from 2pm at Nigel’s Shop at Patrick Dam, Angoy’s Avenue.

Austin pointed out that hosting the meeting would be a team from GWI, consisting of Operations, Customer Services and Public Relations, and he said residents are encouraged to share concerns or ask questions about the installation of pipelines, new water service connections, and the metering programme.

Customer service representatives would also be available at the engagement to facilitate residents’ applying for new service connections. Residents are accordingly, kindly being asked to present their national identification cards, proof of ownership and proof of address in attempting to access the service.