…in wake of international restrictions

IN response to the Government of Trinidad and Tobago’s announcement that effective 00:01 hour on Monday March 23, 2020, the borders of Trinidad and Tobago will be closed to all international commercial services until further notice, Caribbean Airlines said it must restrict its international flights. However, at this time its domestic operations will continue.
A release from the airline said that customers holding tickets for international services beyond March 23, 2020 can place tickets on hold for future travel. It said that for the latest information customers can check:
* Caribbean Airlines website – www.caribbean-airlines.com
* Caribbean Airlines Mobile App
* Caribbean Airlines Flight Notifications service
* Caribbean Airlines Social media pages

Meanwhile, CEO of Caribbean Airlines, Garvin Medera, said in a message to customers that as a result of decisions by the governments of Trinidad & Tobago and Jamaica to halt all international commercial flights, “there are a number of imminent changes to our services: · Jamaica – all Caribbean Airlines passenger services will cease by midnight on Saturday March 21 · Trinidad – all other international Caribbean Airlines passenger services will cease by midnight on Sunday March 22.”

He noted that services between Trinidad and Tobago will continue to operate on an adjusted frequency schedule.

“If you have a booking on an affected service, there is no need to contact our call centre at this time. Your booking will be automatically cancelled and there is no need to take any further action,” he said.

He noted that once it is announced that international services can resume, persons will be able to contact the airline regarding rebooking “and we would waive any applicable change fees at that time.”