‘Mildew bread’ update… Bakewell retaliates by sidelining Lusignan shopkeeper –for daring to go to the media with story

GENERAL Manager of Bakewell, Rajin Ganga and the Bakewell Bakery is now being accused of victimisation by a shop owner in Lusignan who is claiming that the company has taken a decision to drop him from their list of wholesale customers after he expressed concerns about getting mildewed bread from the company for some time now.

On Monday, this newspaper conducted an interview with businessman Angad Sukhdeo, and the story was reported in yesterday’s edition of this publication with the headline: “Bakewell under fire in Lusignan for mildewed products – company says it has return policy before shelf-life expires”. In the story, the businessman accused the company of supplying bread and tennis rolls to his shop that would become mildewed long before the shelf-life expires.
Yesterday morning the man telephoned this newspaper to inform that the company was angered at his approach to the media on the issue, and had ordered the delivery trucks not to supply him with any of the company’s products, a decision the man has condemned as blatant victimisation.
Sukhdeo said when the delivery truck went to the area yesterday morning and he tried to make his usual purchase, he was informed about the company’s position by the salesman, who said that his boss saw the article in the newspaper and instructed them not to sell him any longer.
On Monday when this publication contacted General Manager Ganga to have him respond to the claims by Sukhdeo, who has been a Bakewell customer for more than ten years, he repeatedly requested the name of the aggrieved customer. Ganga said he was very interested in finding out who the customer was, so that the company could have addressed the concerns yesterday morning when the delivery truck visits the area.
He further stated that in cases like those, the company is always open to hearing from the customers so that issues can be addressed because any problem the customer has becomes a problem for the company. He went on to refute claims that the company refuses to allow customers to return mildewed bread and tennis rolls.

When this publication contacted the office of the General Manager on this latest development, his secretary, Natasha, said he could not take the call at the time, but would return it later. After this reporter placed another call to the company at approximately 14.45 hrs the secretary informed that the General Manager would not be entertaining any questions or speaking any further on the matter.
She also informed that Mr. Ganga asked her to pass on a message which she reported him as saying, “Mr. Ganga said to tell you that you have to do what you have to do because he has a business to run.”
Asked whether the company has a chairman or someone senior to Ganga, the secretary confirmed that the company has a Chief Executive Officer but refused to provide a number for the woman’s office.
Checks by this publication later found that the company’s Chief Executive Officer is one Annetta Nasir. When a call was placed to the CEO’s office, her secretary informed that she was not available to speak with the media as she was in a meeting. The secretary, who was informed about the nature of the call, said she would pass the message on to the CEO. Up to the time of publication, no call was returned to this publication from the CEO or her office.
By Leroy Smith

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