Dealing with stress factors in the Guyana Police Force

SINCE May 2, 2013 when I assumed the position of Head of the Strategic Management Department of the Guyana Police Force, I have been approached on several occasions by acquaintances and other persons, stating that they miss my writings and want to know why I no longer contribute to the letter columns.My response invariably is that I believe any continuation of those efforts might be viewed as self-serving – particularly if I am to write on the subject of law enforcement, for which I believe I am eminently qualified.

That thought notwithstanding, I have decided to make whatever contribution I can to any debate of national interest.

I am a strong advocate that one should do whatever one can to clear up misunderstandings occasioned by misinformation – deliberate or otherwise. I also strongly believe that the Guyana Police Force can do with all the help that it reasonably can get from all stakeholders. What I do not support is whitewashing faults and misconduct, which can lead to continued infractions of policies, procedures and orders.

I recall suggesting, in 1994, that members of the GPF involved in the use of deadly force should be given the opportunity to be psychologically evaluated and counselled. This, in my view, would serve to provide policy-makers with a clearer understanding of specific and general situational factors where deadly force is used.

The purpose of this suggestion was not to make the rank(s) involved feel that the process was anything other than an attempt to arrive at informed operational policies and standard operating procedures, based upon actual experiences and an appreciation of the stress in those experiences. It was not proposed as a punitive measure.

It has been my experience that not enough effort is being made to highlight the perils inherent in law enforcement. Concomitantly, there seems to be no adequate system in place to assist ranks in coping with traumatic events. As is known, I once saw active service as a policeman, but stressful events of those days cannot be compared to what obtains today in terms of intensity and frequency; which makes the cogent argument for a structured programme to address the psychological needs of our men and women in the uniformed services.

This is all the more important in light of the fact that stress may well be the most important factor that determines the outcome in situations of conflict, and which places policing among the most stressful of occupations.

It might come as a surprise that, once upon a time, the life partners of policemen were nurses. What is not surprising is that operatives in both professions operate in sometimes hazardous, life-threatening environments, which include dealing with the mentally unstable, or persons who may be chronically ill with contagious infections.

What makes policing challenging is the public’s expectation of protection through professional service from a body of men and women respectful of the integrity and human rights of the beneficiaries of that service and protection.

Tyler et al. (1997) argue that if people do not believe that they are treated with dignity and respect by operatives of the criminal justice system, they are far less likely to perceive any part of the criminal justice system as fair or legitimate.

Interestingly, Jaramillo et al, on “The effect of law enforcement stress on organizational commitment”, argue that the monopolistic structure that is the police may be responsible for the poor quality service from lack of competition. It is in that regard that it might be a good idea to consider their suggestion to examine several stressors intrinsic to role conflict; role ambiguity; supervisor support; group cohesiveness; and promotion opportunity.

It is felt that, if addressed, these could contribute to increased job satisfaction and reduce the attrition rate which bedevils organisations of a similar nature. It is therefore incumbent on the administration to go the extra distance to positively influence the work environment as one factor towards controlling behaviour and managing outputs.

These are but a few thoughts for which healthy debate could provide a better understanding of issues, and which hopefully can generate solutions to the problems and causes of stress, which impact negatively on both the citizenry and members of the Guyana Police Force.
Patrick E. Mentore

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